State Farm® Insurance Agent Heath Murray
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristi Griffith
September 8, 2026
"I had a wonderful experience working with Scott Jones today while setting up my auto insurance policy. Scott was incredibly kind, courteous, and professional throughout the entire process. He was helpful, patient, and made everything feel easy and stress-free. I truly appreciate the excellent customer service and would highly recommend Scott to anyone looking for someone who genuinely cares about helping their customers!"
"Kristi, thanks for the great review for Scott. He does a great job setting people up with great coverage and rates for their auto, home, renters and life insurance. We appreciate your business!"
SpAnKtArD
August 25, 2026
"Great service very friendly and gave me the best experience iv had with any insurance company."
"Thanks!!!! We try and understand you and your situation and make recommendations that fit you, protect you, and stay within your budget. We look forward to serving you!"
Alexis Sherman
August 24, 2026
"Excellent Customer Experience
As a new State Farm customer, I have been very pleased with my experience. The team was welcoming, professional, and helpful throughout the process. Receiving a State Farm shirt was also a thoughtful and appreciated gesture. Overall, I am very happy with the service I received and look forward to being a State Farm customer."
"Alexis, we are excited you feel great about coming to our office. We take pride in making sure people understand what they are paying for, why it's important and then structuring your coverage to fit your needs including your budget. We look forward to serving you for years to come!
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Chuck S
August 13, 2026
"I and my wife have been with Heath & State Farm for well over a decade. His team has always been helpful and understanding watching us go from renters to homeowners and beyond. The coverage is always worth the price. The times I have needed that insurance check, I never had to argue or even get past the explanation before I heard "checks in the mail".
Car windshield chipped -> SF says take it to the shop.
Tornado dropped a tree on my car -> SF van in the driveway printing a check.
Big shout-out to Heath/Missy/Shannon!"
"Thanks Chuck! Its been a pleasure serving you and your family over the years. We truly appreciate your loyalty and kind words. Thanks again for choosing the Heath Murray State Farm Agencies!"
Gary Jones
March 26, 2026
"Did exactly what he said he was going to do and saved a hundred bucks thank you from Gary and Charles"
"Thanks Gary! We look forward to helping you in the future get the right coverage for the right price."
Dustin Butts
March 26, 2026
"Kenny Kirby is the man!! Always had good luck and got me a killer deal full coverage on my new truck!!"
"Dustin, thanks for your business and I'm happy we could get you a great deal and more importantly great coverage!"
Taylor Sudduth
January 22, 2026
"I just recently switched to State Farm after a bad experience with Progressive. Working with Austin was amazing. He was very knowledgeable and listened to what I wanted. After a few conversations I switched and am saving almost $100 a month and have a better policy!"
"Taylor, we appreciate your feedback. Austin does a great job at our Troy State Farm office getting people savings along with great coverage. Thanks for your business!"
randall bobak
December 17, 2025
"Awesome experience!! Heath is very personable, knowledgeable and very down to earth. He spoke with me and not at me like a lot do. Very appreciative of his service!!"
"Randall we are very happy to have you with us and help with your auto insurance needs. Very happy to serve you !"
Taylor Kleman
November 12, 2025
"Crystal is amazing! She is such a good representative of what an amazing care you will get here"
"Taylor thanks! Crystal does a great job with auto insurance, life insurance, homeowners insurance, and everything in between. We appreciate your business!
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Melissa Crawford
October 28, 2025
"Great people great prices"
"Melissa, thanks for the feedback. We try and get the right coverage for the right price for all our customers. Thanks for you business!"
Jerri Norton
October 13, 2025
"I’ve had a wonderful experience with all the agents I’ve work with for years! Rates are better than any other company I’ve had to deal with in my business. I’ve not experienced anyone else for personal insurance."
"Thanks Jerri, we love helping people save money and make sure they have the correct coverage with things like Life insurance and other lines. Thanks for your business!!!"
Joan Huntley
August 29, 2025
"Super service and everyone is so nice. They even looked into my previous policy and saved me money and for more coverage. I highly recommend this office."
"Joan, I’m happy to hear we could provide you with a positive insurance experience! - Heath"
Brittanie Morgan
August 19, 2025
"My husband and I just switched our auto and home owners insurance to State Farm and so far, we are absolutely pleased with the service we got while switching everything over. Kenny has been amazing to work with. I have to say a huge thank you to my cousin Jodie Snyder Parrack for the information for Heath Murray and suggesting him for us. We can't wait to continue our business with you guys!!!"
"Brittanie, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Heath"
Jonathan Miller
July 18, 2025
"We are a new customer and can say Heath and staff have been nothing but excellent. Helping us save around 180 dollars a month on our home/auto and getting better coverage. Answering questions for us when having issues with our previous insurance not calling us back. Would recommend this team to anyone."
"Jonathan, thanks again for your business. We try explaining the best we can what coverages actually mean, how they can affect you and your family, what your options are and all the while getting you the best price possible. We look forward to serving you!!!"
Stacy Hinton
July 16, 2025
"I’m just switching over from another company so my review will be brief. My interaction with Austin was great. He was very helpful in finding me the best rates and getting my insurance setup. I’m hoping the rest of my experience will be just as good."
"Thanks Stacy! We look forward to working you for all your insurance needs!"
Mark Thomas
July 1, 2025
"Very easy to work with. Follow good."
"Mark, thank you for the feedback! We appreciate your business and look forward to helping you with your auto and renters' insurance needs!!"
James Kelly
May 19, 2025
"The customer experience is excellent and the service is expeditious. Thank you especially to Missy and Adam. You guys rock!
Edit: I forgot that I may not have ever mentioned Austin when I first got signed onto State Farm. That guy is awesome. If he's still around, tell him he does great work."
"James, we appreciate your feedback. Our office in Troy does great work for our customers with their auto insurance, homeowners insurance, and renters insurance. Austin and Missy especially are the best at what they do. We look forward to having a long relationship with you and your family."
Marcia Shanesy
May 8, 2025
"Austin was very helpful in fulfilling our needs. Our daughter, Lori Shanesy, referred him to us. He made things easy for us as we relocated to a rental property temporarily. We’re building a home in Emerson Crossing and will need property insurance in the near future. He also informed us about a new product that they have rolled out. Life insurance without having to undergo a physical exam. We’re going to take out a policy on me, as I have a genetic disorder that prevented me from getting life insurance in the past. Highly recommend working with Austin. He is very knowledgeable about the products State Farm offers."
"Marcia, thanks for the kind words. Austin does and amazing job in helping people understand what coverages and policies are there and if they fit for everyone's unique situation. Our office looks forward to serving you and your family!
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Bruce Long
April 24, 2025
"I build a good rapport with Mrs. Alyssa Sims when she’s handling my affairs she’s a good positive State Farm employee."
"Bruce, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Heath"
Rachelle Moden
April 8, 2025
"Saving me around $80 on my car and renters! Terry was very prompt returning a call for a quote. And had me set up same day with coverage. Thank you"
"Rachelle, we take pride in making usre we have the right coverage and the right price for our customers. Thanks again for your business!"
Erin Nichole Haaga
March 13, 2025
"Always Very pleasant and Helpful employees"
"Erin we appreciate the feedback and your business!!!!"
Jack Cain
February 25, 2025
"Austin was very easy to work with helped me save money for same coverage would recommend him to anyone"
"Jack thanks for the awesome feedback. Austin is fantastic at get people the coverage they need while being mindful of their budget. We look forward to serving you!"
Chris B
February 22, 2025
"They saved me a ton on car insurance and even threw in renters insurance for way cheaper than i was paying for just auto insurance at direct auto. I think i talked to Austin and he did a great job getting me the best bang for my buck. I'm telling friends and family to call for a quote and see if they can save some money too."
"Chris, thanks for the great feedback! Austin does a super job in out Troy office making sure we cover everything. We want to make sure you are properly taken care of while still getting a great rate. We love to save people money while getting them other benefits like renters insurance and life insurance."
Elke Preston
February 16, 2025
"Very professional and polite"
"Elke, We lobe hearing feedback like this...thanks again for trusting us to handle you insurance needs!
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Emmanuel Melendez De Leon
January 22, 2025
"Switching to State Farm was seamless and hassle-free! Their team was knowledgeable, answered all my questions, and helped me find the best coverage at a great price. The transition was quick, and they handled everything with professionalism. I’m so glad I made the switch—highly recommend them!"
"Thanks again for coming into the office, it was great meeting you! We were happy to help with you home and auto insurance and look forward to serving you in the future!
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