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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

lyndsey batton

May 19, 2023

5  out of  5 rating by lyndsey batton
"Kenny was super helpful throughout my entire experience while setting up new house/ auto insurance! He explained everything very well and is very personable!"

Maggie Lutz

April 2, 2023

5  out of  5 rating by Maggie Lutz
"I placed a request for a quote online and Heath reached out to me less than 24hrs later. After my agent Austin walked me through the process and was very knowledgeable in all the questions I had about liability/renters insurance! Austin was so friendly/professional an listened to my needs and got me all signed up within 20min. I have never been this excited to have insurance! They also saved me so much money! I now can afford renters insurance with my car insurance for less than what I was paying for just liability! I've had a rough experience with my former company but these guys were a breeze an their level of professionalism is unmatched! Thanks Again State Farm ❤️"
Profile photo of Kathy Plantz

Kathy Plantz

March 20, 2023

5  out of  5 rating by Kathy Plantz
"Mr. Austin was very pleasant to work with."

Terry Strong

March 20, 2023

5  out of  5 rating by Terry Strong
"Returning to State Farm for all of our families insurance needs was made very easy by Missy and Heath. We were also able to save a good amount of money, so that’s an extra bonus. Highly recommend Heath Murray State Farm, they make you feel like family."

Scott Sayers

February 21, 2023

5  out of  5 rating by Scott Sayers
"Just switched from another company, they have saved me almost $1400/year!!"

Heather Kingsley

February 17, 2023

5  out of  5 rating by Heather Kingsley
"All of the staff is very helpful and nice, I would recommend them to anyone."

Doug

February 1, 2023

5  out of  5 rating by Doug
"Very easy and great rates. Very nice folks."

Connie Weiss

February 1, 2023

5  out of  5 rating by Connie Weiss
"Great customer service!!"

Scott Cost

January 23, 2023

5  out of  5 rating by Scott Cost
"Very Professional and top Notch experience"

Karen Busch

December 27, 2022

5  out of  5 rating by Karen Busch
"The entire staff at Heath Murray State Farm is great, but especially Kenny, who helped me 2 days after Christmas(!!!!) and Austin, who handled my initial visit and quote. Both of these men are awesome, and went above and beyond in their helping me with my insurance needs. Not only is the customer service amazing, the premium prices I was quoted are phenomenal for the coverage I am receiving. I can honestly say that I have had nothing but good experiences dealing with this agency."

Tiffany Hedrick

November 30, 2022

5  out of  5 rating by Tiffany Hedrick
"Not only is state farm easy to communicate with but the prices are great! I found great rates and everyone was so nice and understanding. Every person I talked to was friendly, answered all my questions and never made me feel hurried or pressured. Keep up the great work!"

Los Lola

November 19, 2022

5  out of  5 rating by Los Lola
"Hands down the best! They got me the lowest rate period, Kenny was the man! Great atmosphere"

Janet Mehlberth-Lovell

November 18, 2022

5  out of  5 rating by Janet Mehlberth-Lovell
"I had the pleasure of working with Austin..I was very happy with my insurance rates and Austin! He's a very personable and kind salesman..."

Lora Hughes

September 27, 2022

5  out of  5 rating by Lora Hughes
"Ken was great. He set me up with a plan that has better coverage and more affordable than my previous insurance. Thanks Ken!"

Mike Speer

August 5, 2022

5  out of  5 rating by Mike Speer
"I pay my bill in person each month in their office & I have to say they're always super friendly and professional. These folks are the only people I'll trust when it comes to my insurance. They do an outstanding job for me."

Kelly Berry

April 6, 2022

5  out of  5 rating by Kelly Berry
"I wanted a local insurance agent and I am very happy to be with Heath Murray. I worked with Josh Gleason to obtain quotes and move my home, auto and life insurance to State Farm. Josh is very knowledgeable and made this transition easy and painless. Icing on the cake- we saved money! Thank you!"

Teresa Duncan

March 11, 2022

5  out of  5 rating by Teresa Duncan
"Very helpful! No worries about coverage."

Karen Sayre

March 10, 2022

5  out of  5 rating by Karen Sayre
"Easy to talk to and very friendly. Explained everything so it was easily understood."

Bryan Sibley

February 18, 2022

5  out of  5 rating by Bryan Sibley
"Great rates, great customer service."

ginger shiveley

January 7, 2022

5  out of  5 rating by ginger shiveley
"So glad my son encouraged me to go to State Farm."

Connie Black

December 4, 2021

5  out of  5 rating by Connie Black
"Kenny Kirby did a great job explaining various options for our cars, home and farm structures. We ended up with better coverage than we previously had and saved a lot of money making the switch to State Farm. Highly recommend giving them the opportunity to review your coverage."

Dana Flanary

November 25, 2021

5  out of  5 rating by Dana Flanary
"I called for a quote and was insured and ready to drive right away! And if I ever need anything they are always fast and reliable. Thanks!"

Robert Rohlfs

November 3, 2021

5  out of  5 rating by Robert Rohlfs
"Liz Miller at Heath Murray’s Troy office goes above and beyond and responds to all questions and explained the “ever so complicated premium policies and pricing” to me multiple times until I understood the pricing. She was patient and also helped me to get a life insurance policy at the best competitive rate I’ve ever received. Heath followed up and was able to help reduce some costs that were added due to a change in rate. They are the best and I highly recommend!"

Donald Rowley

March 22, 2021

5  out of  5 rating by Donald Rowley
"Good value and quotes were done quickly."

Nicole Clear

February 9, 2021

5  out of  5 rating by Nicole Clear
"Heath Murray office in Troy Ohio always provide great customer service."